Update 5/29/24
Hello once again to my fellow RP Mansion users - as we are coming to the end of May, I do not think I'll make a monthly newsletter again as not much has taken place since the last one. But, I will come in and post here that we have had troubles with our notification system. I will mention a few key points down below. These are the current additions or add-ons as they are called in our admin panel, that help improve functionality throughout the site and make life just a bit easier. Unfortunately we lost support for one of the addons as the developer is charging a lot of money for it - and until I am able to purchase it, hopefully nothing wrong goes with the old version in the meantime. I just tested it out and it seems to be working so far... Anyways, again, down below I will mention a few of our add-ons and what they do, and some suggestions that I've done to help in certain situations.
- Websockets - What are they?
- "This add-on eliminates the need to refresh the page to see new content or changes."
- i.e. - if I have three tabs open with three separate threads, and I'm in tab #2 while tab #1 receives a reply, our server will automatically assume that you have 'read' that notification and the bell icon located at the top of the page will not show if a new notification was received, instead it will log it as 'read'. (it will still be in your notification log, it just won't show up as a [1] number to tell you if you have any new notifications)
- I last updated this one from the same developer (thankfully it's still free) today -- and as the above mentioned, this is the most annoying feature I've seen, as there really is no way around it for the notifications, unless I disable the add-on and we'll have to go back to manually refreshing the page to see a new reply. I have not noticed this being an issue on mobile though. (More on mobile later)
- Real-Time Threads - This is the one we lost support for
- Essentially it shows the current activity in a thread, located above the text editor, it shows you who is currently typing in a thread.
- This add-on uses the Websocket feature too, and is supposedly sending signals in between each. I've updated the pusher key for the websockets again after four months, because once in awhile we run into our notifications acting buggy again, which sucks, but if this is what works then it's what works.
- Alert Improvements - This is from a different developer and I believe this impacts the first and second point in someway, as it was in the error log details.
- "When events happen that affect individual users, they are alerted via this system. If you are using a supported device, alerts can be sent directly to the device as a push notification. As large volumes of alerts are generated, they are periodically pruned from the database."
- The only issue I've had with this is when my bookmarked page on my iphone - the 'enable push notifications' option resets back as if I hadn't chose to enable them at all. This is under your account as 'preferences'- and double check to make sure that it is checked so you can receive push notifications- especially on mobile.
- Also, when you do save it to your home screen, the icon shows this---
- But after re-enabling it, it seems to be directing push notifications back to my phone once again - so if notifications stop coming to my phone once more the best solution imo is to just double check that option is selected (again, which is annoying, but what isn't anymore lol)
So, I've also heard from another user
@Kkjib that they were getting delayed notifications, as was I- which was new news to me, and I can only assume that it was because of the
websockets and the direct connectivity to the website -- but looking at the pusher error log details it never has anything. So it really boggles my mind in what out of these three could be the problem, and I'm assuming it might be #3, but the developer hasn't issued an update since January of this year, so it's hard to say.
Lastly I will mention that we are on a cloudbase system and that that system was meant to undergo a huge update at the beginning of this year but they've pushed it off and are doing smaller updates instead, which in turn does break some add-ons but thankfully most developers are on top of these things and get the bugs fixed asap. It's just these three that I've noticed time and time again.
And remember, I appreciate feedback and if you see something weird / have something weird happen to you please let us know as soon as you can! By us I mean
@Knight_of_None and
@RedCoat -- they usually communicate with me outside of the Mansion if I'm not on the site, so they truly do help me in a ton of ways.
But, that's all for now, and I hope you have a good rest of your day/evening!