ᴾᵉᵖᵖᵉʳᵐⁱⁿᵗ ᴰʳᵉᵃᵐˢ | Sol’s thoughts & ooc musings

Tale from the front desk-
As a night shift hotel worker, I have seen things that would baffle a normal, sane person. Tonight has been much the same.
It’s summer time, our busy season. I work at a relatively small hotel, however, and this summer has never really been super busy. The last week though, we’ve been sold out of every room each day that I’ve worked. Loads of laundry to do, and on top of it all both shitty guests and coworkers to deal with.

Since I clocked in at 11pm the phone has not stopped ringing. Our system is taking way longer than normal to undergo its nightly audit system, and I still have 2 check ins that won’t come in until 3 am. A guys dog had an accident on the second floor and asked me to clean up the mess. I have a weak stomach and don’t know what kind of “accident” this was; he didn’t bother to specify. If it was vomit, then I definitely can’t be around it or I will get sick too. (Sympathy pukers rise up?)

I’m about 2 seconds away from unplugging the goddamn phone and I still have 4 hours left on my shift. Lord have mercy on my soul. Thank god that tomorrow is my day off. I can’t wait to get the hell away from the hospitality industry forever.
 
Tales from your friendly neighborhood night shift hotel worker here-

Please do know that if you extend your stay that you will be subject to the next week’s rates. The employees at the hotel do not make these rates; we only tell you what the computer tells us is your new rate. Do not come to us and whine and cry about the price and say “I stayed at this same hotel in so and so city and it was never like this. The rates weren’t xyz amount of money then.” This is a busy city with competitive prices on hotel rooms that are correlated to how busy or sold out the hotel is for the week. The reason the rates were so cheap in that city is likely that it’s much smaller than this one.

As someone with a migraine, the more you yell at me, the less likely I am to bend over backwards to help you.

If there is a doorbell at the front desk, also please do not hit it more than once in quick succession. It annoys the absolute fuck out of me that some of you feel the need to press the button two, three, or even four times. I assure you that I am not far away from the desk and I heard it the first time. You can have some patience and wait for me to come out of the laundry room or break room.

Some people act like they’ve never stayed at a hotel before and lose all decorum. I swear. Be patient with service workers, folks. We’re people too, and we’re tired. Exhausted even.
 

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